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Privacy Policy

We at and our subsidiaries are committed to respecting and protecting your privacy. Please see below for our disclosure on information gathered by Kings & Queens

Web Site Information Gathering Policy

For operation of the website and for analysis of site traffic, we automatically log IP addresses of the clients accessing our site. We do NOT log any e-mail address of web site visitors.

Mail Policy

We practice NO Spam tolerance at We send updates and promotional email messages only to customers who consent to receive notification by registering on our site. If you choose to stop notifications, you may choose to unsubscribe any time thru "unsubscribe" link in our email offers and follow the instructions. Upon receipt of your request, we will immediately stop sending you such e-mails and updates.

Information Gathering

We collect personal information of our website visitors through the use of online forms when they e-mail us. We also collect information about the transactions executed by our customers but not the details of cards used for payment. The personal information that we collect may include your name, email address, home address, telephone number, and date of birth and other information collected on registration or through surveys which we, or undertakings engaged by us for such purpose, shall undertake.

Use of Information

We process any and/or all collected personal information:

(a) to create and manage player accounts and records;
(b) to administer player accounts;
(c) to provide and to personalise our services;
(d) to deal with your enquiries and requests;
(e) to notify you about our sofware updates and/or services;
(f) to fulfill our regulatory responsibilities by verifying the accuracy of any information provided to us by you;
(g) for regulatory compliance, crime prevention and for prosecution of offenders including, where appropriate, dealing with requests for information by authorised entities for the sharing of information;
(h) to carry out market research campaigns;
(i) to provide you product support and for information on our products and services;
(j) to market our services or products or those of our entities wich belong to our group of companies; and
(k) to support any other intended purposes explicitly stated at the time pf collecton of your personal information.

Disclosure of Information

We may, for the Purposes, disclose your personal information to any of the following recipients (“Recipients”):

(i) any companies within our group and to their employees who has a need to know such information;
(ii) any third parties which provide services to us in order to allow or enable us to provide you with gaming services, including by way of payment processors and data verifiers;
(iii) any third parties who provide services to us in relation to the operation of Kings&Queens;
(iv) any auditors, contractors or other advisers auditing any of our business processes or who have the need to access such information for the purpose of advising us;
(v) any regulatory body or authorised entity who may have any reasonable requirement to access such personal information; and
(vi) any potential purchasers of Kings&Queens business or any investors in it or in any company within our group.

Performance Data

Your performance data such as winnings and cash-outs are strictly private and confidential, Any and all of your private performance data is stored in a secure environment. Kings&Queens will maintain privacy of your winnings information and will not provide this information to any third party unless such information is required to be disclosed by law, regulation or any governmental or competent regulatory authority.


We take utmost care to ensure your information remains safe in our systems. Transfer of information is using the state-of-the art encryption technologies. Upon storing the information our servers will be protected latest firewall technologies. Both our web site and software use all available means to maintain data accuracy and privacy and to protect your data from being misused and/or lost. If you have any other questions or concerns regarding data privacy and security please do not hesitate to contact our Customer Support at any time, 24 hours a day, 7 days a week.